Frequently Asked Questions

MoveAli Stretch Pro is a fixed-length, non-elastic flexibility and mobility system for yoga, Pilates, mobility training, warm-ups and cool-downs. Its integrated foot hammock, reinforced fabric body and two-handed aluminium bar create one connected setup for lower- and full-body stretching.

Because the fabric length stays consistent as you move, you set the range and intensity through your body position and the bar.

Place your foot in the hammock, grip the bar with both hands and use the bar to guide your leg or body into the chosen stretch. Change your body angle or bar position to increase or reduce the range.

The non-elastic design does not add pull as it lengthens or rebound when you release, giving you consistent leverage throughout the movement.

Stretch Pro is designed for everyone from first-time stretchers to experienced yoga, Pilates and mobility practitioners. Beginners can begin with a smaller range; experienced users can refine position, extend holds and progress into deeper flexibility work.

You choose the range and intensity. Younger users can use it with appropriate adult guidance, as they would other yoga, Pilates or exercise equipment.

No. A stretch or resistance band lengthens to create increasing resistance, making it useful for strength and activation work. Stretch Pro remains fixed in length and is designed to create consistent hand-to-foot leverage for flexibility and mobility.

They serve different purposes: a band adds elastic resistance, while Stretch Pro helps you guide and hold a chosen range without elastic recoil.

Use Stretch Pro for yoga, Pilates, mobility training, general flexibility, warm-ups, cool-downs and post-workout stretching. It supports seated, standing and floor-based movements for the legs and full body.

Depending on the stretch, you can work through the calves, hamstrings, hips, glutes, lower back, shoulders, lats and broader posterior chain.

The foot hammock creates a defined placement point and allows the toes to draw back naturally during lower-body stretches. The aluminium bar gives both hands one full-width grip and a consistent lever for guiding the range.

Together, they create a connected setup without wrapping a narrow strap around your hands or repeatedly repositioning it.

Stretch Pro measures approximately 51 cm wide × 80 cm long when assembled and weighs approximately 450 g. It uses reinforced nylon and recycled polyethylene terephthalate (rPET) fabric with a brushed aluminium flex bar.

It is available in Blue and Pink. Each pack contains one complete MoveAli Stretch Pro system for home, gym, studio and travel.

You control both through your body position and the bar. Start with a range you can maintain, then increase the angle, hold time or movement depth as your mobility develops.

Because Stretch Pro is non-elastic, its length does not create extra resistance. Reduce the range at any time by changing position or guiding the bar forward. Stop if a movement feels sharp or painful.

Orders are normally processed within one to three business days. Estimated delivery is four to ten business days after processing and dispatch, although carrier delays and regional delivery times can occasionally affect this estimate.

As soon as tracking becomes available, it will be included in your shipping-confirmation email. You can read the full Shipping Policy for current processing and delivery information.

When your order is dispatched and tracking is available, you’ll receive the tracking number in your shipping-confirmation email. Enter that number on our Track Your Order page to see the latest carrier updates.

A tracking number may be created before the carrier completes its first scan, so the first update can take a little time to appear. If the number still is not updating after a reasonable period, email support@moveali.com with your order details and we’ll help.

Email support@moveali.com as soon as possible with your full name, order number, the email address used for the order and the exact change you need.

We’ll help where we can. However, orders move into processing quickly, so an address change, product change or cancellation cannot be guaranteed once fulfilment has begun or the parcel has been dispatched.

You have 30 days from receiving your Stretch Pro to decide whether it is right for your routine. If you are not satisfied, email support@moveali.com within that period and we’ll guide you through an authorised return.

The product and included components must be returned in the condition described in our Refund Policy. Once the approved return is received and accepted, the refund is issued to the original payment method. Change-of-mind return postage is paid by the customer.

Email support@moveali.com within 30 days of receiving your order. Include your full name, order number, order email address and the reason for your return so we can locate the purchase and give you the correct return instructions.

Please wait for approval before sending anything back. Returns must meet the condition and included-item requirements in our Refund Policy. Unauthorised parcels may not reach the correct return location or be identifiable when received.

MoveAli Stretch Pro includes a one-year warranty from the date of delivery covering manufacturing faults in its materials or workmanship during normal use. The warranty does not cover ordinary wear, accidental damage, misuse, alterations or damage caused by use outside its intended purpose.

If you believe your Stretch Pro has developed a covered fault, email support@moveali.com with your order number, a description of the issue and clear photos or video. We’ll assess the claim and arrange an appropriate solution for a confirmed warranty fault.

Contact MoveAli within 14 days of delivery so we can investigate promptly. Include your full name, order number, order email address, a clear description of what is wrong and relevant photos or video showing the product and packaging.

For a confirmed damaged, faulty or incorrect product, MoveAli will provide return instructions and cover reasonable return costs. We’ll then arrange the appropriate replacement, refund or other resolution based on the issue.